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The Right Partner Will Help Your Business Development
Build your team, build your sales
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Customer Service that Encourages Future Sales
Are you wondering where good customer service went these days?
For those of you remodeling and requiring door knobs and handles, I highly recommend Interknobs.com. Not only do they offer high quality products at reasonable prices, they also honor you as the customer building relationships, a lesson every salesperson and entrepreneur should embrace.
Our original order […]
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Make or Break Sales
Do you ever wonder how some people remain in business?
One businessman promised to finish a project on a specified date. We were surprised to learn he would be on vacation in the middle of the timeline for completion. However, we were assured the project would be finalized on time. A surprise call […]
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Networking Should Bring In Sales
Have your noticed you are the only one to follow-up after networking events?
The reason many entrepreneurs go out of business is they spend a lot of money on networking to be seen, but they do not follow-up with the people they have met. If you do not make the events worthwhile business-wise, there is […]
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This One Activity Discourages Sales
Have you ever watched heavy drinkers at business events?
Both in corporate sales and as a sales trainer, I have been invited to many business meetings and networking events where alcohol was present. I noticed management revealing information that should not have been shared, and while networking I observed others becoming more self-centered than normal […]
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Her Call Killed the Sale!
Do you sometimes wonder what the salesperson could possibly be thinking?
A woman initially called to set an appointment about a service in which I was potentially interested. On the arranged date, she called an hour late. I accepted her apology and began to listen to her talk, talk, talk…
Having learned to bottom-line conversation, […]
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Bottom-line your service for future services
Have you encountered a service provider who avoids specific time limits for completing projects?
Keeping your word on time commitments for getting projects completed is a sign of your integrity and trustworthiness. By not keeping on schedule you will kill any chance of future business let alone referrals.
At the same time, when you are dealing […]
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Time Management Affects Future Sales
Do you effectively manage your time?
Recently, I was told that one office receives so many interruptions they can never truly set goals due to not having enough time to complete them. The phone rings or people enter the office far too frequently with urgent requests. Additionally, the staff does not know how to […]
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Customer Service Policy Makes or Breaks Your Business
Would you continue to frequent this supplier?
We ordered an appliance for our kitchen. Upon opening it, we found the unit to be dented and scratched. It looks as though it fell from 50 ft in the air. Upon calling the vendor, we were told there was nothing they could do.
There was something […]
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Power Communication Increases Sales
Are you tired of people being evasive, non-communicative or talking in circles?
In order to increase your business development efforts for greater sales and build long-term relationships, you will be best off doing the following:
1. Listen carefully to your clientele and clarify to be on the right track
2. Keep your replies under 2 minutes […]
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