• Elinor Stutz - SmoothSale.net Blog - Sales Training and Motivational Speaking

 

Archives » May, 2009

close More Sales: Tip #113

Do you think ahead?
Upon visiting the doctor today for a routine check-up, he suggested I have a tetanus shot. He then stated the new shots last for 15 years. Unfortunately, the doctor added one more sentence:
“This is the last one you will need.”
I certainly hope he isn’t psychic!
The point here is […]

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Close More Sales: Tip #112

Do your customer service policies need to be reviewed?
All of our services were switched: television, telephone and internet. We were up for a day and then everything crumbled leaving us with no service at all.
Unfortunately the drop in service occurred over the holiday weekend. My representative was away from the office enjoying […]

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Close More Sales: Tip #111

Do you sometimes forget old acquaintances?
Upon being asked to speak an hour and a half away from my new hometown, I realized that an acquaintance of 3 years ago works only 10 minutes away from their location. And so I accepted the opportunity and called my acquaintance of long ago. This morning, I […]

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Close More Sales: Tip #110

Is your image Green?
As a speaker at the SGMP Conference in KY last week, I had the privilege to sit in on another speaker’s breakout session. A small part of her topic was becoming “Green”.
Recognizing the importance of the topic, I focused on her tips. It became clear to me that […]

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Close More Sales: Tip #109

Are you comfortable with asking for what you want?
Entrepreneurs attending my workshops, talks, posing questions online and my coaching clients, all tell me they are “uncomfortable” following-up, asking for referrals and/or asking for the business. There is only one word I can think of that will help you overcome this dilemma - […]

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Close More Sales: Tip #108

How committed are you to your business?
This is one important area where the men excel over the women for developing business and closing more sales. Men do not allow other aspects of daily living to interrupt what needs to get done in order to advance their business. Furthermore, they have the mindset and […]

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Close More Sales: Tip #107

Do you build relationship wherever you are?
While on a shuttle bus on the way to a conference in KY, I met a young woman named Karen and asked how she was associated with the group. We had a nice introductory conversation.
Later that evening, Karen saw me on the street and greeted me […]

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Close More Sales: Tip #106

Does your clientele sell for you?
Continually cold calling gets old and frustrating. The basis of Smooth Sale training is to do such a thorough job for your clients that they are appreciative and strive to help you in return. In essence your clientele becomes your sales force.
Recently, a new acquaintance said she was […]

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close More Sales: Tip #104

Ever have one of those days where everything goes wrong?
For the past month I was looking forward to speaking at a national convention in KY. The moment arrived and I was prepared, except…
1. My designated breakout room required a GPS system - everyone arrived late.
2. The computer decided not to work so […]

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Close More Sales: Tip #104

Do you thank your clientele and keep an open door policy?
Customer service or how your treat your clientele will determine your ultimate success. Those who have in-person or online communities, in particular, need to be very much aware of updated trends in customer service and be certain personnel is following policy to its fullest […]

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