Attract the Right Job or Clientele:
Embrace Objections As Opportunities
People new to sales or business sometimes have shivers up their spine on the chance they may hear a “no” told to them. But once the meaning and reasoning are understood, the fear soon disappears and the conversation takes a new turn.
The good news about objections is that about 90% of the time they open the door to further conversation. The other 10% will definitively mean “no” when they utter that word the first time. But knowing the majority is still willing to listen, and with a positive mindset in tact, shrug off that final “no” heard to conversation with the majority is still a possibility. Much of the following also applies to applying for a new job.
Recovering
For any of the reasons below, the best approach upon hearing “no” is to ask, in your own vocabulary, “why” or “what has been your experience?” Asking questions promotes open dialogue with the vision of resolving the matter.
- A frequent reason that “no” is heard is because something was misunderstood or details were left out.
- The idea was not tailored to resolving current problems meaning the connection isn’t there
- The value of your proposed service is not seen; always speak to time and money savings.
Permission
When you hear the answer as to why the objection is being made, most likely you will recognize an omission on your end. Should this be the case, ask permission for an improved conversation to resolve what was lacking, If a proposal was already presented, you will need to next earn the opportunity to revise it.
Not always but frequently people will recognize your sincerity in the apology as well as your request for permission to try one more time. While most will grant one more opportunity, recognize, the second time around the delivery has to be near perfection. Otherwise, it will be highly unlikely for consideration to ever be granted again.
Do-Over
At the start of the new meeting, thank the person for giving you a renewed opportunity. Then lead with a question, asking them how they envision fixing what isn’t right and moving forward together. Take careful notes and do so in their exact words. No one can deny their unique vocabulary; when it is captured well, they know you paid attention.
There may be some unreasonable expectations on the customer’s part, and those will need to be addressed. Remaining positive explain that while you are unable to fulfill one possibility, you can substitute for another, and ask for agreement.
Operating with care, concern and respect, you build your brand and a high degree of professionalism. This demeanor earns a loyal clientele and a seemingly Smooth Sale!
For More Insights: Visit Elinor’s Amazon Author Page
“Communicate to Attract Interest”
Be A Story-Teller
As the CEO of Smooth Sale, after her near-death experience, Stutz adapted the motto, “Believe, Become, Empower.”Nice Girls DO Get the Sale is an International Best-Selling and is Evergreen – among the classics; HIRED! Helped many to secure the job they desired.
Today’s insights are provided to help you achieve the Smooth Sale!
RESOURCES FOR PERSONAL AND BUSINESS GROWTH:
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